Appliance repair software that handles the parts-run round-trip.
Diagnose → order → return visit treated as one job. Warranty claims, parts inventory, commercial NET-30 accounts — all at the $1/job base. A 6-tech shop saves $10,080/year.
Built for how appliance repair actually works
Parts-run logistics, warranty claims, commercial billing — first-class.
Diagnose → order parts → return — treated as one job, not three
Link follow-up visits to the original diagnostic call. Parts orders attach to the job, ETA updates when the distributor confirms, customer gets SMS the moment the part arrives.
Warranty claims without the fax machine
Customer brand + model + serial + purchase date attached to the unit. Generate the warranty claim PDF with one click — most manufacturers accept it directly.
Parts inventory that reflects the truck
Track parts in each tech's van + warehouse inventory. Low-stock alerts. When a tech uses a part, it comes off inventory and attaches to the job.
Commercial accounts with NET-30 + tax exempt
Property management, restaurants, hospitality — commercial billing terms, tax-exempt status, and PO numbers all live on the customer record. Aging reports show outstanding balances by account.
Three appliance-repair workflows, end to end
Diagnostic call
Service call booked
Tech diagnoses, logs fault code + model/serial
Parts needed → order placed in-app
Customer informed of ETA
Parts-in + return visit
Parts delivery confirmed
Customer auto-notified + return visit scheduled
Tech completes install, signs off
Invoice auto-generated with parts + labor breakdown
Warranty claim
Unit fails during warranty window
Brand + model + serial + purchase date retrieved
Warranty claim PDF generated
Claim submitted, repair scheduled under manufacturer terms
Run your appliance repair numbers
Your shop today
Move the sliders.
Busier shops save more — the math updates live.
Ormi's platform fee
$1 per completed job · taken from customer payment
You save vs ServiceTitan
80% less · every year, forever
You save the most vs. ServiceTitan (full breakdown below)
$9,600
| Platform | Monthly | Annual |
|---|---|---|
| OrmiYou pick | $200 | $2,400 |
| ServiceTitan (est.) | $1,000 | $12,000 |
| Housecall Pro (est.) | $505 | $6,060 |
Have a real quote? Replace the estimates above›
Enter your actual monthly cost for either platform and the table + savings update live.
Over 3 years: $28,800 back in your pocket.
ServiceTitan is quote-based; estimate uses the low end of publicly-reported $200–$400/tech/mo. Housecall Pro estimate uses public tier base + $79/additional user (Grow base $189 ≤5 users, MAX base $280 above). Enter your real quote above for exact math — we built this tool so you don't have to trust our numbers.
Why it's safe to switch
Six promises, zero fine print.
No contracts, ever
Month-to-month. Cancel any time. We do not believe in long-term lock-in.
Your data, exportable
Customers, jobs, invoices — all exportable to CSV any time. No dead-ends.
No credit card to start
Run 20 real jobs before you give us a card. The first 20 are on us.
Hard $400/mo cap
Even at 40,000 jobs/month, the bill never passes the cap. Forever.
Free white-glove migration
Coming from another platform? We sit with your team and move it for you. No charge.
Unlimited users
Add every dispatcher, tech, and office staffer you need. The price does not move.
Appliance repair questions, answered
Does Ormi link diagnostic + return visits as one job?
Yes. The initial service call stays open while parts are ordered, and the return visit attaches to the same job record. Full service history on the unit, no duplicate entries.
Can I track parts inventory across trucks and warehouse?
Yes. Each tech's van is a stock location. Parts used on a job automatically decrement. Low-stock alerts notify ordering. Transfer parts between locations in the app.
How do warranty claims work?
Every unit attaches to the customer + address with brand, model, serial, purchase date. Generate a branded warranty claim PDF with one click. Most manufacturers accept it directly — no fax, no portal.
Do commercial accounts with NET-30 billing work?
Yes. Customer records support NET-30/NET-60 terms, PO numbers, and tax-exempt status. Invoices generate with correct terms. Aging reports show what's outstanding per account.
What about brand-specific certifications (Sub-Zero, Miele, Viking)?
Store tech certifications on the team member record. When booking a job for a premium brand, only certified techs appear in dispatch. Certifications never slip off renewal cycles.
Try Ormi for 20 appliance repair jobs. On us.
Import customers + inventory. Keep your current platform running. Switch when ready.