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Ormi

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Service

Job Scheduling & Dispatch

Create, assign, and track jobs from first call to completion. See what every technician is doing at a glance with a simple, visual dispatch board designed for field service teams.

Centralized Job Management

Ormi's job scheduling and dispatch system gives you a real-time view of all jobs, technician schedules, and job statuses. Create jobs from customer calls, assign them to technicians, and track progress from dispatch to completion—all from one simple board.

What's included

Everything you need to schedule jobs efficiently and keep your team coordinated.

  • Visual dispatch board – See all jobs and tech schedules at a glance
  • Drag-and-drop scheduling – Quickly assign and reschedule jobs
  • Real-time status updates – Technicians update job status from the field
  • Route optimization – Group jobs by location to reduce drive time
  • Job templates – Save common job types for quick creation
  • Customer communication – Automated SMS and email updates

Use cases

Perfect for HVAC, plumbing, electrical, and remodeling businesses that need to coordinate multiple technicians and jobs.

  • HVAC companies – Schedule maintenance calls, repairs, and installations
  • Plumbing contractors – Manage emergency calls and scheduled service
  • Electrical services – Coordinate installations and repairs
  • Remodeling contractors – Track multi-day projects and subcontractors
  • Multi-trade businesses – Manage different service types in one system

Built for field service teams

Ormi's scheduling system is designed specifically for field service operations, not generic project management.

  • Mobile-first design – Technicians can view and update jobs from their phone
  • Offline support – Works even when internet is spotty
  • Customer history – See past jobs and notes when scheduling
  • Recurring jobs – Automatically schedule maintenance and service contracts
  • Job notes and photos – Technicians can add details and photos from the field

Table of Contents

  • Centralized Job Management
  • What's included
  • Use cases
  • Built for field service teams
See it in action

From dashboard to dispatch — one continuous workflow.

The command center (dashboard), the work-order list (jobs), and the full job record (dispatch) share the same data. Click any dot on any screen to explore.

Ormi dashboard — quick actions, live metrics, today's schedule, and action items
Click the dots to explore

Dashboard · Quick actions

Add a customer, job, estimate, or invoice in one click

The Quick Actions bar gives the office a direct path to the most common tasks from any screen — no navigation needed.

Screen

Business at a glance

The dashboard surfaces what needs attention the moment you open Ormi — no hunting, no reports to run.

Run the math

Stop paying per seat. See what you'd save.

$1 per completed job, capped at $400/month. Forever. Your first 20 jobs are free.

Run my numbers

or see all comparisons · by trade

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OrmiOrmi

Field service management software for HVAC, plumbing, electrical, remodeling, and every trade in between.

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